Kynetia provides four basic services to structure the development process for the different types of projects we undertake. These are...

• Enterprise Architecture - Today’s business requires unprecedented technological support. An isolated software solution cannot support the needs of a highly competitive and dynamic business. In view of this, the software solutions implemented by a firm must fit together like the pieces in a puzzle. Enterprise Architecture crystallizes the business strategy in the form of technology. This means the final software solution will be dynamic, constantly evolving and adapting as new conditions emerge out of the strategy set by the organization. Yet it is also necessary to reuse existing solutions and protect existing investments.

  Kynetia believes the only way to create a software solution capable of standing up in the face of constant change and successfully aligning Business, Users and Technology is to base the software solution on Enterprise Architecture. The architecture of the software solution is thus critical and must provide the base for any forward-looking software construction. It is also critical to protect past and future IT investments by allowing the harmonious integration of new and existing solutions, while avoiding anything that might condition the implementation of future solutions.

  The Kynetia software architecture team has extensive experience in the design of mission-critical solutions for multinational clients. These are global solutions, distributed and installed in dozens of countries and serving millions of users in numerous different languages.

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• User-Centered Interface Design - HTML won out clearly as an open standard for the development of user interfaces to achieve the highest possible level of compatibility between different systems (Windows, Macintosh, etc.). However, HTML was originally conceived to create pages that would index content, but not for use as an interactive applications interface. While the use of HTML as a model to support transactional applications has spread over time, the problems of interactivity and usability have never been fully solved. Because of this, it is necessary to reload a full page for each action wanted, even though 90% of the content does not change. Clearly, compatibility won out over usability in this case, and the interactive capability standardized through the client/server model failed.

  Today, substantial progress has been made in the design of new interfaces. The arrival of standards such as Ajax and related frameworks that integrate perfectly with the classic HTML model have made it possible to create new interfaces, which have greater interactive capabilities and are therefore much more user-oriented and less technologically conditioned.

  At Kynetia we are fully committed to the design of rich, light, standards-based interfaces which are, above all, user-oriented. We believe that this substantially reduces costs, limiting the need for training, reducing help-line calls and error correction time, and at the same time raising productivity and making it less likely that applications will be ditched.

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• Custom Software Development. - The keys to Kynetia’s software construction strategy are the protection of past and future investments using open standards and the inclusion of changing business dynamics in the development process using a methodology that ensures cost control, delivery times and quality.

  Our clients’ technology investments are very important, and we at Kynetia are particularly concerned to preserve existing assets and condition future additions as little as possible.

  The use of open standards is unquestionably provides protection, but our standards-based strategy also allows us to create open, shared frameworks, allowing our clients to relate technologically with their customers, suppliers and partners and, at the same time, ensuring their independence from the creators of software solution, both key issues in today’s world.

  Business dynamics are another key aspect of custom software development projects. While software construction is a live, highly dynamic process in itself, it has taken on special relevance in today’s changing business environment. Client needs change over the software construction cycle in line with shifts in the market, and new requirements must be integrated while controlling project costs and meeting deadlines without compromising the quality of the final solution. Two conditions are needed for this. In the first place, the architecture must be designed to support the change dynamic in order to assure the quality of the solution over time. Secondly, the development methodology must allow the inclusion of changes in the construction of the solution with the minimum impact in terms of costs and time.

  At Kynetia we have a strong track-record in the construction of sophisticated software solutions that have been (and can be) adapted to changing client needs in harmony with their business needs while preserving an aggressive time-to-market and ensuring control of budgets. Moreover, all of the solutions developed have been integrated both with legacy closed systems (thereby protecting the client’s past investments) and standards-based open systems. Meanwhile, open services have been created to ensure that the client’s systems will work with the software solution developed by Kynetia today (thereby protecting future investments).

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• Live Software Support - The “Permanent Beta” concept introduced by Web 2.0 highlights the importance of regarding software development not as a discrete event but as an ongoing process. In this light, the concept underlying the term Live Software Support is much more than conventional maintenance and technical support. We view an application as a “living organism” requiring special care from the moment at which development begins, and all the more so when the application enters service. This means much more than merely guaranteeing the functionality for which the software was designed. It is a matter of providing support for the “living” growth of the software solution. It is necessary to include new functionalities in real time and on the hoof (without shutting down the application), at the same time as assuring full operational performance.

  Kynetia has entered into Live Software Support agreements with multinational corporations, providing a high level of service (under SLAs) and appropriate mechanisms for the continuous functional and operational growth of solutions.

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